Delivery & Returns
elivery Klang Valley (Kuala Lumpur & Selangor)
Delivery is available 7 days a week (excluding Labour Day and Chinese New Year), and yes we offer same day and next day flower delivery.
Same day deliveries order must be received by 12noon (Malaysian time - GMT+8.00).
For order received after 12noon (Malaysian time - GMT+8.00), it will depend on our operational availability. We will try to arrange for same day delivery, otherwise it will be made the next day.
Normal delivery times are 10am-7pm (Malaysian time - GMT+8.00) daily for orders going to a office, before 2pm (Malaysian time - GMT+8.00) for orders to a high school and before 6pm (Malaysian time - GMT+8.00) for orders going to a residence, hotel, or hospital.
During major festival seasons such as Valentine's Day and Mother's Day delivery times are 10am-10pm (Malaysian time - GMT+8.00) .
Sunday/Public Holidays/Festival Seasons
(Eg : Valentine's Day, Mother's Day, Hari Raya, Christmas, New Year and Chinese New Year)
Delivery Times : No specific times.
Specific Times : We are unable to guarantee delivery at a specific time, but we will do our best to accommodate your request. You may request a time frame in "order remarks" when ordering (Additional cost will be added).
Delivery Outside Klang Valley (Min surcharge Rm60)
Order must be placed at least 3 working days in advance excluding Sunday and Public Holidays, before the desired delivery time.
The floral arrangements may not be exactly the same, as we assign associate florists in each particular region to fulfill your orders. We reserve the right to not accept your order when we can’t get the suitable florist at your selected outstation area. This may be due to the lack of reliability of the florist at certain outstation areas.
Delivery for Festival Seasons
(Eg: Valentine's Day, Mother's day, Hari Raya, Christmas, New Year and Chinese New Year)
Festival season is our peak time, we will try our best to accommodate your requests. We strongly advice that you place your order at least 2 days in advance for delivery to Klang Valley areas and 4 days in advance for delivery to outside of Klang Valley.
Coverage Areas
Klang Valley: Kuala Lumpur (Wilayah Persekutuan) & Selangor
Delivery Cost
You may refer to the following table for the estimated delivery cost, the final delivery fee will be shown at checkout.
| KL | Selangor | ||
| Bandar Sri Damansara | RM20.00 | Ampang | RM15.00 |
| Bandar Tasik Selatan | RM15.00 | Ara Damansara | RM30.00 |
| Bandar Tun Razak | RM15.00 | Bandar Kinrara | RM20.00 |
| Bangsar | RM15.00 | Bandar Puncak Alam | RM75.00 |
| Brickfields | RM15.00 | Bandar Utama | RM20.00 |
| Bukit Jalil | RM15.00 | Bangi | RM35.00 |
| Bukit Kerinchi | RM15.00 | Banting | RM80.00 |
| Batu Arang | RM80.00 | ||
| Bukit Tunku | RM15.00 | Batu Caves | RM20.00 |
| Cheras,KL | RM15.00 | Belakong | RM20.00 |
| Damansara Height | RM20.00 | Beranang | RM80.00 |
| Damansara-Country Height | RM20.00 | Cheras,Selangor | RM20.00 |
| Desa Petaling | RM15.00 | Cyberjaya | RM35.00 |
| Desa Tun Razak | RM15.00 | Damansara | RM20.00 |
| Dutamas | RM20.00 | Dengkil | RM50.00 |
| Gombak | RM20.00 | Desa Park City | RM20.00 |
| Hulu Kelang | RM25.00 | Hulu Langat | RM20.00 |
| Jalan Ampang | RM20.00 | Jenjarom | RM100.00 |
| Jalan Duta | RM20.00 | Kajang | RM35.00 |
| Jalan Genting Klang | RM20.00 | Kelana Jaya | RM15.00 |
| Jalan Sultan Azlan Shah | RM20.00 | Klang | RM40.00 |
| Jalan Klang Lama | RM15.00 | Klang-Perlabuhan Klang | RM50.00 |
| Jalan Kuching | RM20.00 | Klang-Pulau Indah | RM60.00 |
| Jalan Pudu | RM15.00 | Kota Damansara | RM30.00 |
| Jalan Raja Chulan | RM15.00 | Kuala Selangor | RM180.00 |
| Jalan Sultan Ismail | RM15.00 | Nilai | RM60.00 |
| Jinjiang | RM20.00 | Petaling Jaya | RM15.00 |
| Kampung Pandan | RM15.00 | Petaling Jaya-PJU | RM15.00 |
| Kepong | RM20.00 | Puchong | RM10.00 |
| Keramat | RM20.00 | Putrajaya | RM15.00 |
| Kuala Lumpur KLCC | RM20.00 | Rawang | RM50.00 |
| Kuala Lumpur-City CENTRE | RM20.00 | Selayang | RM20.00 |
| Kuchai Lama | RM15.00 | Semenyih | RM50.00 |
| Mont Kiara/Bukit Kiara | RM20.00 | Sepang KLIA | RM80.00 |
| Pandan Indah | RM15.00 | Sepang KLIA 2 | RM80.00 |
| Pandan Jaya | RM15.00 | Serdang | RM20.00 |
| Pandan Perdana | RM15.00 | Shah Alam | RM35.00 |
| PUDU | RM15.00 | Shah Alam-Kota Kemuning | RM35.00 |
| Salak Selatan | RM15.00 | Shah Alam-Seksyen U13 | RM35.00 |
| Segambut | RM20.00 | Shah Alam-Seksyen U14 | RM35.00 |
| Sentul | RM20.00 | Seri Kembangan | RM20.00 |
| Setapak | RM20.00 | Sekinchan | RM200.00 |
| Sungai Besi | RM10.00 | Subang | RM10.00 |
| Sri Hartamas | RM20.00 | Subang Skypark Terminal | RM20.00 |
| Sri Petaling | RM10.00 | Subang-USJ | RM10.00 |
| Taman Bukit Aman | RM15.00 | Sungai Buloh | RM30.00 |
| Taman Desa | RM15.00 | Sungai Buloh-Bandar Seri Coalfield | RM75.00 |
| Taman Tun Dr Ismail(TTDI) | RM20.00 | Sunway | RM10.00 |
| Titiwangsa | RM20.00 | Tanjung Sepat | RM150.00 |
| Ulu Klang | RM20.00 | Telok Panglima Garang | RM60.00 |
| Wangsa Maju | RM20.00 | Tropicana | RM20.00 |
Delivery cost for outside of Klang Valley within Malaysia RM60.00
(Except for Genting Highland, Seremban & Port Dickson)
Delivery cost for Genting Highland RM80.00, Seremban RM80 & Port Dickson RM90.00
NOTE: If you can't find the area you want, kindly call us at +603 9368 6868 or +6012 969 9666 (Call / Whatsapp) or email to us at beebeeflorist@gmail.com
Failed Delivery
If an attempted delivery fails (such as incorrect address specified on the order or recipient's unavailability), we reserve the right to charge additional delivery cost to re-deliver. There will be no refund if the order is subsequently canceled.
Re-arrange Delivery
For subsequent attempt or redirection of orders; a surcharge of RM30 is applicable. Re-delivery is only allowed on the same day, we shall, at our discretion replace all perishable items, such as flowers, fruits, cakes and others. Replaced items shall be charged appropriately. Cancellation is not allowed once the order has been attempted.
Postpone Of Orders
Personalized Gifts can only be accepted if received 48 hours before the intended delivery date. However, Event services requires seven (7) days prior to event dates to avoid being additional charged. Orders placed or postpone on Saturdays, Sundays or Public Holidays will be treated as having been received by us on the following working day.
You can postpone your order by contacting our customer services team on +603 9368 6868 or +6012 969 9666 (Call / Whatsapp) with your order number.
Returns/Refund Policy
Should you find any problem regarding your order, please notify us as soon as possible (Call / Whatsapp) as most of our orders are perishable. We may give you a free-replacement. Any complaints received after 24 hours will not be entertained.
Orders cannot be cancel & refund once the payment has been made. There will be a 50% charge if order has been attempted. There will be no refund where payment has been made.
